Health Information Management/Medical Record Services

The Health Information Management (HIM) Department at St. Joseph’s is located on the first floor of the hospital and consists of coding, record processing, transcription and release of information. The department exists to promote excellence in patient care by storing, maintaining and retrieving healthcare information in a timely and efficient manner. Department hours of operation for public access are 8 a.m. to 4:30 p.m. Monday through Friday.

HIM is responsible for responding to all requests for patient access to their medical records. Copies of records will be released to patients who present a written, signed authorization request form and furnish identifying information – social security number, date of birth and photo identification – either in person or by U.S. mail. The forms are available at the HIM front desk and patients also need to provide our staff with their date of medical service. Requests are processed by the HIM staff, or the contracted correspondence service, and a reasonable fee charged to offset costs associated with requests for copies of records. Postage, including express mail costs when incurred at the request of the authorizing party, shall be included. Walk-in requests for records will be processed as soon as possible, but there may be a wait of up to three working days.

For more information, please call (501) 622-1011.